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Product Returns

Please complete the form below to request an RMA number.

Order Information

* First Name:


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* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
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VAT and Delivery

VAT: All prices exclude VAT, which will be added at the checkout

Dispatch: Orders are dispatched on the next working day after your order is placed. The orders are then sent on a next working day service. There are no weekend deliveries. Deliveries outside mainland UK may take longer.

Delivery Costs: Delivery costs £10.00 +VAT within mainland UK. Delivery to Northern Ireland, the Scottish highlands and offshore islands costs more. You will see the cost of your delivery at the checkout before committing to pay. Orders over £175 are delivered FREE

Returns
Faulty products that are deemed to be manufacturer error will be accepted free of charge. A 10% re-stocking charge will be made on returned items that have been refused delivery by the customer.